



WHO WE ARE
Bigtimeworldwide.com and our affiliate sites are home to one of the largest ticket inventories on the Internet and a favorite of concert, sports and theater
fans not only locally, but all around the globe. Bigtimeworldwide.com features access to a browse-able on-line inventory of over 15 million tickets daily to everyone from the occasional concert guy to the die-hard Super Bowl enthusiast. We offer these music, theatre and sports fanatics the best prices on seats to your favorite events. From courtside to center ice, you can be sure of one thing: Bigtimeworldwide ‘s got em'!
YES, WE ARE A BIG DEAL! PEOPLE KNOW US.
Headquartered in Southfield, Michigan, independent and privately owned Big Time Worldwide Concert and Sports Club has a history of excellence tracing back 35 years. We are an honorable member of the National Association of Ticket Brokers (NATB). This association is the regulatory body responsible for establishing and regulating secondary ticket sales operations in the United States We are also a long-standing member of the Better Business Bureau (BBB). We are honored to be members of those trusted entities and we are committed to nothing but excellence. We are also proud to call thousands of corporate and government officials across the nation, including the big 3 automakers, our clients.
YOU WANNA GO?! OH YEAH, WE'LL GET YOU THERE!
We supply our clients premium seating to any event, even if the box office claims to be sold out. We personally hold the best seats in the house to most all of the NBATM, NHLTM, BASEBALL, NFLTM and college sporting venues throughout the country. We also can provide premium seating to theatrical events world- wide. In addition, we carry tickets to all concerts and special events including the Super BowlTM. If you cannot find certain tickets on our sites don' t dismay. Simply contact one of our elite account reps. at 800-398-4253. They'll do their best to get you there. In addition to being able to obtain tickets to "sold??? out events, we also carry discounted tickets and premium VIP tickets to any event under the sun! So whether you want to Rock Out in the front row or fly to Vegas to catch a show, Bigtimeworldwide.com will get you there!
WHY BUY FROM A BROKER?
There are numerous reasons why you would choose to purchase tickets from us then ticket box offices or other entities. By shopping with us, you can avoid standing in a line when the show goes on sale. Say you spent 8 hours waiting in the line to see your favorite band. You are a fifth person at the window. You are told that all tickets are sold out. Of course, you are outraged! "This can't be right!!!"... Well, it is right. Tickets go on sale everywhere at the same time. There are hundreds of box offices out there that sell tickets, and not to forget the Internet. A Good Show usually sells out in less than 5 minutes! Or another scenario. You are first in line, just to find out that the only seating that's left is way up in the upper bowl. Again, you get upset, and just waste your time.
The event is never sold out with us. Occasionally, we do sell out of tickets, but even in that case, we can contact our previous customers and see if they want to sell their tickets to you or obtain seats from other sources. It all depends on how bad you want to be there.
And of course, what are the chances that the box office will put you up close and personal, in the first few front rows? The answer is none. Because all first ten or twenty rows are usually reserved for the friends, family and promoters/venues. The box office simply doesn't have those kinds of seats.
Maybe you are in a mood for a Broadway show, or even a NASCAR race. Or passes to the U.S. Open... We can even arrange your hotel accommodations, airfare and limo transportation and of course, get you the tickets to your favorite event. We work side by side with an experienced travel agency, and often offer special super bowl or other major event packages.
And let us not forget service. Our sales people are courteous, understanding, and will usually go out of their way to make our customers happy. After all, without you, there wouldn't be us.
HOW ARE TICKET PRICES DETERMINED?
The prices of tickets are based on many different variables, mainly, on the market supply and demand. It is important to understand that ticket holders who want to sell their seats are the one's that set the prices. They are influenced by availability, demand, seating quality etc. We cannot guarantee cheap seats, or front row seats but we can guarantee you that we will find you the best price on the market that fits your budget and your preferred location.
IS THERE A LIMIT TO NUMBER OF SEATS I MAY PURCHASE?
You can purchase as many seats as you like. Of course, if you are interested in more than 8 tickets you should always call us in advance, preferably before the event goes on sale. If you are interested in group packages, or a block of tickets, say a whole row for your company, we might require a small deposit, which is, of course refundable in case if the show is canceled or we are unable to fill your order due to availability issues. If you want an odd number of seats, such as 1 or 3 or 7, they are a little harder to obtain. You are better off buying an extra ticket, and bringing an extra person who will pay for it. Otherwise, there are no set policies on the amount of tickets you can purchase.
HOW DO I BUY THE TICKETS?
Buying tickets is as easy as 1,2,3! All you have to do is order online! Our ivnetory is show in real time, and what you order is what you get for the exception of very rare circumstances.We can also take your order over the phone. Just call us at 800-852-4410! All of your information is kept strictly confidential. Your tickets are shipped to you via Fed Ex, or UPS or USPS, depending on your area. Usually, tickets are sent over night. If you are located in the Metro Detroit area, we have couriers who can deliver your seats directly to your home or office. We charge a 3.5% fee on all transactions if an order is placed via telephone. This fee also covers shipping and handling.
IS IT SAFE TO USE MY CREDIT CARD?
The media has painted buying over the Internet just as dangerous as handing your credit card to a first person you see on the street and asking them to hold on to it for you. Fortunately, it is nothing more then fairy tales. The credit card transaction FRAUD RATE is over 5% for the retail purchases and significantly less than 1% over the Internet. In addition, we utilize state of the art encryption and hacker monitoring to protect and secure every trasaction.
HOW WILL I RECEIVE MY TICKETS?
Your tickets are shipped to you via Fed Ex, or UPS, depending on your area. Usually, tickets are sent over night. If you are located in the Metro Detroit area, we have couriers who can deliver your seats directly to your home or office. We can also leave your tickets for you to pick up at the venue drop off window. Or if you are in the metro Detroit/Southfield area, you can always come in to our office to pick up your tickets in Southfield, MI.
WHERE IS BIG TIME WORLDWIDE LOCATED?
We are located in the prestigious Southfield Town Center, in Southfield, Michigan. Our Address is 4000 Town Center Suite 55, Southfield, MI 48075. We have a lobby that's open from 9 am to 6:00 PM and we'll be glad to serve you in person! Our offices are located approximately near 10 mile and Northwestern hwy/Evergreen hwy.
WHAT FORM OF PAYMENT DO YOU ACCEPT?
We accept all major credit cards including Diner's Club International & Discover. We also accept cashier's checks, wire transfers, Paypal and money orders. We can also take a company check, however we do not accept any personal checks.
HOW CAN I VIEW UPCOMING EVENTS?
You can explore our web site, which lists all major upcoming events and schedules for Michigan and some National Events. If you don't see your event of interest, call us or e-mail us, and we will get you seats! Remember, tickets are available nationwide and worldwide!
WHY ARE SOME TICKETS PRICED WAY OVER FACE VALUE?
Since we obtain tickets from other individuals, they may have obtained tickets from someone else, who has charged them for their services etc., Ticket prices skyrocket when the seating is very limited and the event is a nationwide event. But be assured, you will always get the best price in town!
HOW DO I KNOW MY TICKETS ARE NOT FAKE OR STOLEN?
We have been in business for over two decades, and we have more experience than any other ticket brokers in this business. We carefully screen all of our sellers, and if there is any suspicion of fraudulent activity, we refuse to serve them. We have staff trained in determining counterfeits from real tickets, that screens every single ticket. If there is a problem, with your tickets, we will gladly refund your money. However, for statistical purposes, in the past three decades Big Time Worldwide has not sold a single ticket that has been fake or stolen. We closely work with the law enforcement officials to prevent fraud, counterfeiting, theft and forgery.
WHAT HAPPENS IF MY SHOW GETS CANCELLED?
Your money is your money! You worked hard for it. Just return the tickets to us within 48 hours of cancellation, and we will be more than happy to exchange your seats for a different date, event or location if one is available. Or we will refund your money minus the 5% service charge.
HOW DO I SELL MY TICKETS TO BIG TIME WORLDWIDE?
Its as easy as 1-2-3! Call our toll free number and we will take care of the rest! Please expect a realistic value for your seats, so our customers can fit them into their budget.
CAN I GET BACKSTAGE OR PIT PASSES?
Pit passes in most cases we can provide at additional cost; however backstage passes are a lot harder to come by. Backstage passes are usually for promoters, sponsors and family members of the performers, and in very few cases, for the media, such as. Radio and TV stations. As rare as these are, sometimes we do have them available.
I DON'T SEE AN ANSWER TO MY QUESTION?
Being the friendly guys we are we would be happy to hear from you! That's why we want you to write us, so we can answer your questions in person, and post them on here, to help other customers like you!